Help Center
Guides for running your venue on My Mandapam. Sign in to your workspace to ask a question.
Getting Started as an Operator
Orient yourself to the management console — the three nav sections, your dashboard, and your first steps to go live.
Take a Booking
Record a new hall booking in your venue console in under a minute.
Payments and Receipts
Record payments against a booking and download the PDF receipt for each one.
Invoices
Issue and download a numbered invoice (INV-YYYY-NNNN) for any booking straight from the booking detail panel.
Expenses and Profit & Loss
Log venue expenses by category and read your accrual P&L to understand what the venue earns and spends.
Ledger
View and export the full financial timeline for your venue — bookings, payments, cancellations, and expenses in one place.
Customers
Browse your auto-built customer directory, view booking and payment history, and update contact details.
Booking Requests and Enquiries
Review and triage hold requests and general enquiries that arrive through your embed widget.
Members & Roles
Invite colleagues to your venue console, understand what each role can do, and manage your team.
Venue Settings and Public Page
Configure your venue profile, halls, branding, GST, and the public booking widget that customers use to request dates.